Disclaimer and Liability

Welcome to the Falentia disclaimer page. By accessing and using our website, you agree to be bound by this disclaimer. If you do not agree with this disclaimer or any part of it, please do not use our website.

Intellectual Property Rights 1.1 All copyrights, trademarks, and other intellectual property rights of our website and its contents remain the exclusive property of Falentia and its licensors.
1.2 Reproduction, distribution, modification, sale, transfer, publication, or commercial use of materials on our website is prohibited without prior written permission.

Limitation of Liability 2.1 We do our best to ensure the accuracy of the information on our website, but we do not guarantee its accuracy, completeness, or timeliness.
2.2 We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website.
2.3 Users use the information contained on our website at their own risk.
2.4 We cannot be held responsible for damages caused by viruses, hacking, or other harmful elements related to the use of our website.

External Links 3.1 Our website may contain links to external sites that we do not control. We are not responsible for the content of such sites nor for any losses or damages resulting from their use.

Changes 4.1 We reserve the right to modify this clause at any time. Continued use of our website following such changes constitutes acceptance of the modified clause.

Governing Law 5.1 This clause is governed by Italian law.

Product Incident Liability

Product Quality and Safety
1.1 We carry out strict checks to ensure the safety and quality of our products.
1.2 If a product is found to be defective or unsafe, please inform us immediately.

Reporting Product Incidents
2.1 In case of product incidents causing injury or damage, please contact us immediately. We will investigate the situation and take appropriate measures.

Limitation of Liability
3.1 We are not responsible for injuries or damages caused by improper use of products or normal wear and tear.
3.2 To the extent that our liability cannot be limited by law, our liability is limited to the amount paid for the product in question.

Contact Details:

• Trade Name: Falentia
• Email: support@falentia.com
• Frequently Asked Questions: See here
  
• Order Tracking: Click here
  
• Questions for us? Contact us

Opening Hours:
- Monday to Friday: from 09:00 to 18:00
- Saturday and Sunday: from 10:00 to 17:00

We strive to reply to your emails within 24 hours (CET).